What you need to know.
How long does delivery take?
In-stock pieces ship within 3–5 business days. Made-to-order pieces — Within & Flow — take 3–5 weeks from the moment your stone is selected. You will receive a photograph of your stone before production begins. No surprises.
What does "Made to Order" mean?
Within & Flow are not mass produced. Each piece is made specifically for you, beginning only after your natural stone has been selected and photographed. Your piece will never be identical to anyone else's. That is not a limitation. That is the point.
How do I choose the right stone for Within or Flow?
You don't choose blindly. After ordering, we photograph several stones and send them to you personally. You select the one that feels right. Each stone is natural, unrepeatable, and carries its own markings. There is no wrong choice — only yours.
What materials does LIANA use?
Every LIANA piece is made from oxidised sterling silver with 18k gold detailing — a deliberate fracture running through the metal. Visible. Unapologetic. Exactly like the moments each piece marks. Stones are natural salt & pepper diamonds, selected by hand.
What is the 30-day return guarantee?
Wear it. Live in it. If after 30 days it doesn't feel like yours — send it back. No questions asked. We believe a piece this personal needs time to settle. 14 days is not enough. 30 days is.
Is LIANA ethically produced?
Yes. Every LIANA piece is handcrafted in a Responsible Jewellery Council certified workshop in Jaipur, India. RJC certification means ethical labour, responsible sourcing, and full traceability. We chose this workshop not because it was convenient — because it was right.
Can I personalise a piece?
Not in the traditional sense. LIANA pieces are already personal — they carry your stone, your moment, your decision. What we offer is not engraving. It is meaning. If you have a specific request, write to us directly. We listen.
Where does the name LIANA come from?
LIANA is named after Lillian — a woman who carried more than she showed, rebuilt more than anyone knew, and never once asked to be rescued. She is the reason this brand exists. Not as a tribute. As a continuation.
How do I care for my LIANA piece?
Oxidised silver develops a patina over time — this is not damage, it is character. To maintain the dark finish, avoid prolonged exposure to water, perfume, and harsh chemicals. Clean gently with a soft cloth. If you want it darker again, we can tell you how. If you let it evolve — it will become more itself. So will you.
What is a salt & pepper diamond — and why does LIANA use them?
A salt & pepper diamond is a natural diamond that carries visible inclusions — dark minerals, internal fractures, clouds of carbon. The traditional diamond industry considers these imperfections. We consider them evidence.
Evidence that something real happened inside this stone. That it grew under pressure, over time, without apology for what it became.
A flawless diamond is beautiful. A salt & pepper diamond is true. LIANA is for women who know the difference — and choose truth.